Online registration is an annual process to collect and update student information. This page is intended to help answer the questions that you may have regarding online registration through the Infinite Campus Portal.
- Q: Is the registration process available in Spanish? ¿El proceso de registro está disponible en español?
- Q: How do I open Online Registration?
- Q: Why is the portal asking me for an email and password after I login?
- Q: I do not have an Infinite Campus Parent Portal account. How do I register?
- Q: I started registration, but did not finish. How do I complete the process?
- Q: I have submitted the form, and I need to make changes. How do I do that?
- Q: Error messages appear in front of questions. How do I get rid of them to continue?
- Q: Why is the address split into different fields, and what do they mean?
- Q: When I print my receipt, it is cutoff. How do I fix that?
- Q: Can I register using a mobile device (cell phone)?
- Q: What should I do if I don't have computer or internet access?
- Q: What if I don't have an email address?
- Q: My question is not answered above. How do I get more help?
Q: Is the registration process available in Spanish? ¿El proceso de registro está disponible en español?
A: The language may be changed at the bottom of the login page:
El idioma se puede cambiar en la parte inferior de la página de inicio de sesión:
You can also use the following link:
También se puede utilizar la siguiente dirección de Internet:
Q: How do I open Online Registration?
A: You can open Online Registration in the Parent Portal.
- Log into the Parent Portal at http://bit.ly/207icparentportal or https://bit.ly/207icparentportal-es (en español).
- Click on the three horizontal lines (≡) in the top left corner of the page to open the menu.
- Then click on the More page.
- Select Online Registration from the list of links.
Please know there are many required fields that must be completed in order to move forward with online registration. They are marked with a red asterisk. Please take care when entering information into the system and double-check spelling, capitalization and punctuation. Dates should be entered as MM/DD/YYYY and phone numbers as 555-555-1234.
Q: Why is the portal asking me for an email and password after I login?
A: If you have not set up a security email, then you will see this screen the next time you login:
Enter an email address that can be used in the event you forget your Parent Portal username or password. This may be the same email you have already shared with District 207, or a separate email. Enter your current password and click Save. This does not change your password. An email will be sent to you:
Click on the link, or copy and paste the URL into your browser, to verify your security email. Once verified, you will be able to use the Forgot Password? and Forgot Username? tools on the Parent Portal login page.
Please note: Entering your security email alone does not enable the Forget Password? or the Forgot Username? tools for your account. Those tools will not work for you until you have verified your email using the link in the verification message.
For other questions about your Parent Portal login, please see the Parent Portal Login and Security FAQ.
Q: I do not have an Infinite Campus Parent Portal account. How do I register?
A: If you are registering a student that attended with us last year, please try to log into the Infinite Campus Parent Portal. For assistance, please utilize the Infinite Campus Parent Portal Support page. If you do not have an account, please complete this form.
For transfer students or new families not previously attending District 26, District 62, District 63, District 64 or District 79, please register using your email address by following the instructions here. Once you have gained access utilizing this method, in order to re-enter the system please know that all the fields must match: name, birth date, email and application number. If you are unable to re-enter, try closing the browser windows for online registration and follow the link again. The page becomes locked when left open too long and won't let you back in even if the information is correct.
Q: I started registration, but did not finish. How do I complete the process?
A: Follow the steps in question 2 above. When you open the Online Registration page, you will return to your online registration application where you left off.
Q: I have submitted the form, and I need to make changes. How do I do that?
A: Please contact the school Student Services office to request that your form is returned to you for changes or for further assistance.
Q: Error messages appear in front of questions. How do I get rid of them to continue?
A: If red error messages appear in front of the questions or blocking part of the form, click on the error message and it will disappear.
Fill out the form completely or correct any errors to avoid seeing the error pop-up message.
Q: Why is the address split into different fields, and what do they mean?
A: Infinite Campus uses standardized addresses that help us improve the accuracy of mailings.
As you start to enter an address, Infinite Campus will present matching addresses already in the system. If you see your address, please select it from the list. Otherwise continue to fill out the form to add a new address to our system.
If you are unsure about the fields, please know as you fill in the address it will appear below the form so you can verify the format is correct.
You may also want to use the USPS address lookup service to verify your address:
We will use the following address as an example:
1177 South Dee Road
Park Ridge, IL 60068
Here is an explanation of the terms:
- Number: Street number. In our example that would be 1177
- Prefix: Direction of the street number. In our example it is “South" so we would select S from the drop down
- Street: Name of the street without directions or tag. In our example it is Dee.
- Tag: This is the portion after the street name, usually “Road”, “Lane”, “Way” etc. In our example tag is “Road” so we would select Rd from the drop down.
- Apartment: This could the name of the unit, apartment number or letter or even a designation like “Upstairs” / “Downstairs” if a single address that has multiple mail boxes. In our example, we would enter 1A.
Q: When I print my receipt, it is cutoff. How do I fix that?
A: If the top or bottom is cutoff when printing the receipt to paper, try using “fit to page” or “Shrink to page” option in the print dialog.
On Chrome web browser, this setting is under the “More settings” section.
Q: I am getting an error message that indicates "Online Registration is currently closed." Why would I get that error?
A: The most common reason is when someone has already completed and submitted a registration. If you are receiving that message and have not submitted registration, please contact the Student Services department at your school (contact information is above).
The second most common reason is when you try to access registration from a Student Portal account. Online registration can only be accessed from a Parent Portal account. Please try to access Online Registration using a parent/guardian account. If you continue to experience issues, please contact the Student Services department at your school (contact information is above).
Q: Can I register using a mobile device?
A: Unfortunately, this is often not possible. You will be able to begin the registration process using a mobile device, and a few types mobile devices will allow you to complete the registration process, however the vast majority of mobile devices are not compatible with the registration interface. We recommend using a desktop computer, laptop or Chromebook to complete the registration process.
Q: What should I do if I don't have computer or internet access?
A: If you need computer access, both the Des Plaines and Park Ridge Public Libraries have open computers that you can use during their normal business hours. If you need affordable internet access at your home you can apply for Internet Essentials from Comcast if you meet the low income qualifications.
Q: What if I don't have an email address?
A: Email is often used by teachers to contact guardians and school officials to send out important school information. If you don't currently have an email address, you can create a free email account at Google, Microsoft or Yahoo.
Q: My question is not answered above. How do I get more help?
A: For assistance related to online registration, please refer to the Online Registration website.
For assistance related to the parent portal, please refer to our Parent Portal FAQ.