This FAQ is intended to answer the questions you may have regarding Parent Portal logins and security.
- Q: How do I log into the Parent Portal?
- Q: Why is the Parent Portal asking me for an email address and password after I login?
- Q: When I login, why does a box appear that says, “I’m not a robot”?
- Q: How do I change my security email?
- Q: I did not receive the security email verification message. What should I do?
- Q: I am having trouble logging into the Parent Portal. The Forgot Password? and/or the Forgot Username? links did not work?
- Q: How do I change my username?
- Q: How do I change my password?
- Q: I do not have a Parent Portal account. What should I do?
- Q: My question is not answered above. How do I get more help?
Q: How do I log into the Parent Portal?
A: Go to the Parent Portal Login page. The link is also available from the Parent Dashboard of each District 207 School:
| Maine East Parent Dashboard |
Maine South Parent Dashboard |
Maine West Parent Dashboard |
Parents and guardians receive a username and temporary password via email. Once logged in, you can select from the available tools in the menu on the left. If you do not see the menu, click on the "hamburger" (3 lines) icon on the top left of your screen.
Use this same button to show or hide the menu.
Q: Why is the Parent Portal asking me for an email address and password after I login?
A: When you log in to Campus Parent for the first time, it will ask you to enter an email address that can be used for security purposes. Enter your email as seen below and then enter the password you created when you setup your account. Then click Save.
You should then receive an email from Infinite Campus (see below), that will ask you click on a link to validate your account. After you click on this link, you will now be able to use the "Forgot My Password" link in the future.
Click on the link, or copy and paste the URL into your browser, to verify your security email. Once verified, you will be able to use the Forgot Password? and Forgot Username? tools on the Parent Portal login page.
You must click on the link in this email to enable the "Forgot Password?" or "Forgot Username?" feature.
Q: When I login, why does a box appear that says, “I’m not a robot”?
A: After a certain number of failed login attempts for your account, this box may appear:
This means that there have been too many unsuccessful attempts to log in to your account, and the system is checking to make sure you are not malicious software trying to login to your account.
Enter your username and password again on this screen. Check the I’m not a robot box to verify that you are not "a robot".
You may be prompted to click on a number of images to complete this verification. In this example we are asked to select the squares with traffic lights.
Q: How do I change my security email?
A: You can change your security email from the Parent Portal.
- Click on the Profile button and click Settings:
- Click on Account Settings:
- Click the Update or Add button:
- Enter your new security email and your current password. Then, click Save:
- You should then receive an email from Infinite Campus (see below), that will ask you click on a link to validate your account.
Q: I did not receive the security email verification message. What should I do?
A: You can resend your security email from the Parent Portal.
- Click on the Profile button and click Settings:
- Click on Account Settings:
- Click the Resend Verification Email button.
Check your inbox, as well as your Spam or Junk folder, to see if you receive the verification email. If you do not receive the verification email, please let us know using the Infinite Campus Portal Support Form.
Q: I am having trouble logging into the Parent Portal. The Forgot Password? and/or the Forgot Username? links did not work?
A: If this did not work, it's likely that you did not setup or validate your security email. If this did not work, please fill out the Infinite Campus Portal Support Form.
Q: How do I change my username?
A: You may want to change your username if you have provided a new email address to District 207. Please let us know by using the Infinite Campus Parent Portal Support Form.
Q: How do I change my password?
A: You can change your password from the Parent Portal.
- Click on the Profile button and click Settings:
- Click on Account Settings:
- Click on Update next to password:
- Enter your Current Password and your New Password following the instructions:
The strength of your password will be displayed below. When you are finished, click Save.
Q: I do not have a Parent Portal account. What should I do?
A: Please let us know via the Infinite Campus Parent Portal Support Form. Provide the requested information, and a member of the District 207 Portal Support Team will contact you.
Q: My question is not answered above. How do I get more help?
A: Please check out our other FAQs for the Parent Portal and Infinite Campus. If you cannot find an answer, please let us know by using the Infinite Campus Parent Portal Support Form. Provide the requested information, along with a brief summary of your issue. A member of the District 207 Portal Support Team will contact you.